Introduction

Welcome to the Internet Website (the “website”) of APA Animation Production Limited (“APA”, “we” or “us”).

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. By using the APA website, you signify your agreement to these terms of use. If you do not agree to these terms of use, please do not use the APA website.

We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of the APA website following the posting of changes to these terms will mean you accept those changes.

Restrictions and Use of Materials

Sookie & Finn is a trademark of APA Animation Production Limited. All rights reserved.
All rights including copyright in the content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of APA and is protected by United Kingdom and international copyright and database right laws. You may not systematically extract and/or re-utilise parts of the contents of the website without APA’s express written consent. In particular, you may not copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these APA web pages for any other purpose whatsoever. In addition you must not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without APA’s express written consent.

Submissions

We are pleased to hear from our visitors and welcome your comments regarding our products and services. However, any submissions you make to us (e.g., postings to chat, boards, or contests, or creative suggestions, ideas, notes, drawings, concepts, or other information, collectively, the “Submissions”), shall be deemed, and shall remain, our property. None of the Submissions shall be subject to any obligation of confidence on our part and we shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, we shall exclusively own all now-known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions.

Forums and Public Communication

“Forum” means any e–mail function, chat area or message board function offered as part of this APA website. If you participate in any Forum within the APA website, you must not:

  • defame, abuse, harass or threaten others;
  • make any bigoted, hateful, or racially offensive statements;
  • advocate illegal activity or discuss illegal activities with the intent to commit them;
  • post or distribute any material that infringes and/or violates any right of a third party or any law;
  • post or distribute any vulgar, obscene, discourteous, or indecent language or images;
  • advertise or sell to or solicit others;
  • use the Forum for commercial purposes of any kind;
  • post or distribute any software or other materials that contain a virus or other harmful component; or
  • post material or make statements that do not generally pertain to the designated topic or theme of any chat room or bulletin board.

It is our policy to respect the privacy of all of our customers. Therefore, in addition to the privacy of the data our customers give to us to register (see our Privacy Policy), we will not monitor, edit, or disclose the contents of a customer’s e-mail unless (a) you authorize us to do so, (b) we must do so in order to resolve technical problems on this APA website; or (c) unless required to do so by law or in the good-faith belief that such action is necessary to: (1) comply with the law or comply with legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect the safety of our customers or the public. Customers shall remain solely responsible for the content of their messages.

We reserve the right to remove or edit content from any Forum at any time and for any reason.
By uploading materials to any Forum or submitting any materials to us, you automatically grant (or warrant that the owner of such materials expressly granted) us a perpetual, royalty–free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, translate, publicly perform and display, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe. In addition, you warrant that all so-called “moral rights” in those materials have been waived.

When participating in a Forum, you should never assume that people are who they say they are, know what they say they know, or are affiliated with whom they say they are affiliated with in any chat room, message board, or other user–generated content area. We cannot be responsible for the content or accuracy of any information.

Content Linked to this APA Website

Please exercise discretion while browsing the Internet using the APA website. You should be aware that when you are on the APA website, you could be directed to other sites that are beyond our control. There are links to other sites from pages on the APA website that take you outside of our service. For example, if you click on a banner advertisement or a search result, the click may take you off the APA website. This includes links from advertisers, sponsors, and content partners that may use our logo(s) as part of a co-branding agreement. These other sites may send their own cookies to users, collect data, solicit personal information, or contain information that you may find inappropriate or offensive. In addition, advertisers on the APA website may send cookies to users that we do not control.

We reserve the right to disable links from third–party sites to the APA website.

We make no representations concerning the content of sites listed in any of our directories. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in sites listed in our search results or otherwise linked to the APA website.
Please keep in mind that whenever you give out personal information online – for example, via registration, message boards or request for information sections – that information can be collected and used by people you don’t know. While APA strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online, and you make such disclosures at your own risk.

Disclaimer

THE MATERIALS IN THE APA WEBSITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS ON THE APA WEBSITE WILL BE UNINTERRUPTED OR ERROR–FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVERS THAT MAKE SUCH MATERIALS AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THE APA WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

The information on this website and the emailed answers to your speech realted questions are solely for informational purposes. IT IS NOT INTENDED TO PROVIDE MEDICAL ADVICE. Neither APA nor any of its directors, editors, or authors take responsibility for any possible consequences from any action taken which results from reading or following the information contained in this information. The publication of this information does not constitute the practice of medicine or psychology and this information does not replace the advice of your physician, health care provider or speech therapist.

We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from this APA website. We cannot ensure that you will be satisfied with any products or services that you purchase from a third–party site that links to or from this site or third–party content on our site. We do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of, any of the information contained in such third–party sites or content. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third–party, and you hereby irrevocably waive any claim against us with respect to such sites and third–party content.
We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.

Credit Cards

At APA we take the issue of your privacy seriously. To protect the security of your credit card information, our e-commerce partner Shopify employs the industry-standard Secure Sockets Layer (SSL) technology. Shopify also encrypts your credit card number when we store your order. We never store your credit card information and we do not share it with anyone else. For more information, please read our Privacy Policy.

Indemnification

You are entirely responsible for maintaining the confidentiality of your password and account and for all activities that occur under your account. You hereby indemnify, defend, and hold us and our affiliates and our officers, managers, owners, agents, information providers, affiliates, licensors, and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all liabilities and costs (including reasonable attorneys’ fees) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of this agreement or claims arising from your account. You shall use your best efforts to cooperate with us in the defence of any claim. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE APA WEBSITE OR MATERIALS OR FUNCTIONS ON SUCH SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT [INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE], OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE APA WEBSITE.

Termination

These terms are effective until terminated by either party. You may terminate these terms at any time by discontinuing use of this website and destroying all materials obtained from any and all such websites and all related documentation and all copies and installations thereof, whether made under these terms or otherwise. Your access to any and all APA websites may be terminated immediately without notice from us if in our sole discretion you fail to comply with any term or provision of these terms. Upon termination, you must cease use of this website and destroy all materials obtained from such website and all copies thereof, whether made under these terms or otherwise.

Returns and Exchanges

APA will gladly exchange, credit or refund your purchase of any APA products purchased at our website if returned within 30 days of the shipping date, excluding shipping & handling and gift wrap charges, if you comply with the following terms and conditions.

We can refund your purchase immediately if you send us an email at admin@apanimation.co.uk if the product you have just purchased has not been shipped yet.
New products may be returned for exchange, credit or refund (less shipping & handling and gift wrap charges) if returned in their original, unopened packaging within 30 days of the original shipping date, and the original packing slip is included with the returned product. You will be charged shipping & handling (as well as gift wrap charges, if requested) on the replacement product we send to you for any exchanged product which is not damaged or defective.
Damaged or defective products may only be exchanged for the same product if returned within 30 days of the original shipping date, and the original packing slip is included with the returned damaged or defective product. We will not charge you shipping & handling on the replacement products we send to you.

Please Send Returns and Exchanges To:

APA Animation Production Ltd
PO Box 66420
London W9 4DB

Should you wish to return and/or exchange for new merchandise, please follow our instructions below.
To prepare your return:

  • Make a copy of your packing slip for your records.
  • Please use the original packaging or a strong corrugated carton.
  • To expedite your return/exchange, please insert the packing slip.
  • If you are exchanging, please clearly indicate the product you would like.
  • If your exchange order requires additional payment (such as for shipping & handling), please include cheque made out to APA Animation Production Ltd.
  • Pack and tape your package securely.

We are not liable for returns or exchanges that do not reach us. For that reason, we highly recommend that you ship your package by a method which provides for certification of mailing and/or confirmation of receipt, such as Royal Mail or UPS with a certificate of mailing and delivery confirmation and that you insure your package.

Although we will make every effort to promptly handle your return or exchange, please allow at least two weeks from our receipt of your return or exchange for processing.
This return policy is subject to change without notice.

Contact Details

If you have any questions regarding APA, its products or an order that you have placed please contact us either by email at admin@apanimation.co.uk, call us at 0203 652 3469 or use the feedback facility available on the website.